• 09:30Conference Chair’s Opening Remarks

Session 1 – Setting the stage

• • 09:40Morning Power-Hour Panel

  • 10:48SolarWinds – Not just a Catastrophe but a Fundamental Problem

  • 11:05Building Race cars – A high-level overview of Big Data and AI at ING

11:34Virtual Networking and Coffee Break

Session 2 – AI and Fraud Risk Management

• 12:00What, Why, How of AI, ML in financial sector?

• 12:16Aiding fraud detection by smart use of AI

• 12:37Conference Chair’s Closing Remarks

13:00Virtual Networking & Lunch Break

• 09:30Conference Chair’s Opening Remarks

Session 1 – Setting the stage

• • 09:40Morning Power Panel

Session 2 – AI and Customer Experience

• 10:35AI-powered customer user experience/ UX in financial sector

• 11:00Combining AI and Behavioural intelligence to acquire new clients

11:25Virtual Networking and Coffee Break

Session 3 – AI and Non-Financial Risk Management

• 11:50Sceptic side of using AI

• 12:20AI in Fintech Supervisory Processes

• 12:41Managing the AI Risk

13:06Conference Chair’s Closing Remarks

13:20Virtual Networking & Lunch Break

Conference Ends