DXB APAC Brief AGENDA
Digital Transformation in Banking & Insurance Summit
09:00
09:00
09:05
09:00 – 9:05
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Nicki Doble
KPMG (Conf. Chair)
Principal Advisor - Organizational Transformation
09:05
09:10
09:10
10:10
09:10 – 10:10
- The current landscape of Digital Transformation within the BFSI sector:
- Tomorrow’s Banking & Rise of Neobanks
- What notable shifts have occurred in the past 12-18 months?
- The Age of AI in Banking: Exploring its Transformative Impact in BFSI
- Digital Dividends: Balancing Technology with Customer Relationships
- Embracing Digital Workforce: The Future of Work: Human + Machine Collaboration
- Embracing AI, RPA, and Hyper-automation across Core Banking operations
- RPA: What are the benefits of Hyper Automation for streamlining operations?
- Rise of Generative AI, Personalized Financial Products and Cyber Security
- Pricing Power: Leveraging AI for Personalized Pricing Strategies
- Will personalized pricing compromise fairness? Ethical considerations
- The Impact of AI on Transaction Banking
- Cloud-First Approach: Banking’s New Speed of Innovation
- Need for secure and compliant cloud infrastructure, enabling scalability and speed
- What is Hybrid Cloud/ Multi-Cloud Strategy?
- What are the risks and rewards of a cloud-first approach in banking?
- Why banks are shifting to a multi-cloud approach?
- Real-Time Treasury & liquidity management
- Treasury Automation: Implementation of ISO 20022 standardization
- Revolutionizing SME Banking through Customer-Centric Innovation
- Future trends: Web3 in 2024: Navigating the New Frontier of DeFi and Beyond
- ESG Regulations 2024: What Lies Ahead?
- Embracing ESG regulations as an opportunity to drive positive change
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Peter Hoogervorst
Crédit Agricole
Managing Director - Transaction Banking
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Rochak Agrawa
UBS
ED -Head of Technology Risk IB Operations and APAC
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Murli Adury
Standard Chartered
MD, Global Head Affluent Segments Propositions
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2 Senior Executives
tbc
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Nicki Doble
KPMG (Moderator)
Principal Advisor - Organizational Transformation
10:00
10:10
10:35
10:10 – 10:35
- How is AI revolutionizing the landscape of Embedded Finance?
- What cutting-edge technologies are driving the adoption of Embedded Finance?
- How are AI and Machine Learning reshaping the future of Embedded Finance?
- What strategies ensure smooth navigation of compliance challenges in Embedded Finance?
- What groundbreaking trends lie ahead at the intersection of Embedded Finance, Payments, and AI?
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Senior Executive
TBC
(Available for Title Sponsor)
10:35
11:05
10:35 – 11:05
- Exploring the latest Cybersecurity challenges and emerging threats.
- Unveiling innovative approaches & best practices to safeguard against cyber threats.
- AI-driven solutions for enhanced threat detection, incident response, and predictive analytics.
- Cultivating a resilient Cybersecurity strategy, strengthening organizational posture through employee training,
- incident response planning, and strategic partnerships.
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Senior Executive
TBC
11:00
11:05
11:25
11:05 – 11:25
- Shifting towards customer-centric value propositions with BaaS integration
- Embracing evolutionary modernization strategies for sustainable growth
- Harnessing real-time data for predictive insights and enhanced CX
- Leveraging Generative AI for innovative product development and personalized services
- Ensuring responsible AI usage and robust governance in the banking landscape
Senior Executive
TBC
(Available for Gold sponsor)
11:50
12:30
11:50 – 12:30
Payments, ISO20022, CBDC, Asset Tokenisation
Exploring the role of digital transformation in reshaping payment ecosystem
Instant Payments, Request to Pay Rollouts in APAC
What is SWIFT Go for low value cross border payments?
ISO20022 migration, harmonization in the payment, increase inter-operability
Adopting ISO20022 standards for RTGS payment schemes (like Hong Kong with CHATS, Singapore with MEPS+,
Philippines with PhilPaSSplus, Australia with RITS)
Latest Trends in Digital Assets | Crypto | CBDC | Payments
CBDC: What is the current uptake in APAC
Solving Technical challenges around interoperability
The Power of Asset Tokenisation and Are Digital Assets Disrupting Traditional Payments
Payment-as-a-Service to lower operational & maintenance costs.
Fraud Risk Management, Digital ID, I&AM
- Discussing the role of AI in identifying and preventing fraudulent activities in finance
- Futureproffing Digital Identity and Authentication
- Exploring New approach to digital identity management and authentication methods
- What role do biometrics, cryptography, and other advanced technologies
- Addressing Emerging Threats and Vulnerabilities in E-commerce Payments.
- Collaborative approaches to combating payment fraud across industry stakeholders.
Compliance, RegTech, Cyber Security
- Navigating compliance requirements and regulatory changes.
- Addressing cybersecurity threats and protecting sensitive customer data.
- Exploring cutting-edge technology transforming financial crime management.
- In what ways can automation, RPA, and predictive analytics streamline compliance procedures and detect fraudulent
- patterns proactively?
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Abhishek Tiwari
Fubon Bank
Head of E Design
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Mark Attard
Citi
Director-Head of Digital Assets Strategy
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Arjun Chib
Standard Chartered
MD- Financial Crime
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2 Senior Executives
tbc
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Carolyn Chin-Parry
PwC (Moderator)
Digital Innovation Leader
12:00 PM
12:30
12:50
12:30 – 12:50
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- Exploring the Impact of Low-Code/No-Code Solutions on Modern Onboarding Processes
- What advantages do these solutions offer in terms of agility and adaptability for enhancing CX
- Why is rapid onboarding crucial for fostering positive customer perceptions and long-term loyalty?
- What are the key security and compliance considerations associated with digital onboarding processes?
- Best practices and case studies showcasing effective approaches
- How can automation and AI technologies bolster security measures during the onboarding process?
- What role do AI-driven insights play in identifying and mitigating potential risks in real-time?
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-
Senior Executive
TBC
(Available for Silver Sponsor)
12:50
13:00
12:50 – 13:00
Coming soon…
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Abhishek Rathi
Prudential
VP, Digital Solutions, Customer Engagement & Wellness
13:00
13:00
13:45
13:45
14:25
13:45 – 14:25
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- How is digital transformation reshaping the insurance industry, and what are the key drivers of change?
- How are traditional insurance business models evolving in response to digital disruption?
- Most significant digital technologies impacting the insurance sector
- Risk assessment driven by data, AI, and machine learning
- How are data analytics and AI transforming insurance operations and decision-making?
- How we can ensure data doesn’t take us in the wrong direction?
- What cybersecurity risks do insurers face in the digital age?
- How Insurance firms can enhance the human skills of underwriting with technology?
- Need for Striking a proper human-tech balance and remove subjectivity
- How Technology can provide more accurate forecasts, risk assessments and pricing?
- Harnessing Gen AI Model Validation in Insurance
- How can insurers develop customer-centric digital strategies to enhance customer experiences and drive growth?
- Rise of InsurTech and why collaboration is a way forward in driving innovation?
- What role do underwriting workbenches play in the DX strategy?
- Making Mobile Apps Streamlined and Future-ready in Insurance
- The Surge of Open Insurance Ecosystems
- What opportunities does open insurance offer for small and medium-sized insurers.
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-
Andeed Ma
RIMAS
President and Chairperson of Governing Council
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3 Senior Executive
TBC
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Moderator
TBC
14:00
14:25
14:45
14:25 – 14:45
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-
- How can upfront authentication combat the high cost of declined transactions?
- What role does authentication data play in reducing fraud and enhancing the customer journey?
- How can FIs leverage authentication data to streamline onboarding processes and reduce abandonment rates?
- What are effective strategies for integrating 3-D Secure authentication methods to combat card-not-present fraud?
- How does upfront authentication empower issuers to make real-time decisions and improve operational efficiency?
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-
Senior Executive
TBC
(Available for Keynote Sponsor)
14:45
15:05
14:45 – 15:05
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- Open Banking – driven by regulatory initiatives or customer demand?
- How Fintech Collaboration is set to drive more innovation?
- What successful collaborations and partnerships have emerged in the APAC region?
- How partnerships and investments in fintech have enabled banks to enhance their digital capabilities?
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Senior Executive
TBC
15:00
15:05
15:25
15:05 – 15:25
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- Streamlined processes and enhanced scalability through cloud-based infrastructure.
- Flexibility to scale resources up or down based on business needs, optimizing cost-efficiency.
- Access to a wide range of cloud-based services, such as AI, machine learning, and big data analytics, enabling
- advanced insights and personalized customer experiences.
- Faster disaster recovery processes, minimizing downtime and maintaining business continuity.
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Senior Executive
TBC
15:25
15:50
15:50
16:05
15:50 – 16:05
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- How can insurance adapt to mitigate emerging digital risks like cyber threats and data breaches?
- How are insurers leveraging technology to innovate and address the evolving risk landscape?
- What impact do AI, blockchain, and IoT have on insurance in assessing digital risks?
- What role does insurance play in ensuring digital resilience and business continuity?
- How can insurers collaborate to develop standards for managing digital risks?
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Senior Executive
TBC
16:00
16:05
16:10
16:05 – 16:10
16:10
16:15
16:10 – 16:15
16:15
16:35
16:15 – 16:35
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- How can technology optimize processes for greater efficiency?
- What challenges does technology adoption face, and how can they be addressed?
- How do AI and automation bolster talent management?
- In what ways does data analytics inform strategic decision-making?
- What safeguards ensure data privacy and security in tech initiatives?
- How can FI’s promote ongoing learning during technological shifts?
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Senior Executive
TBC
16:35
16:55
16:35 – 16:55
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- Has the financial Data Protection created opportunities or threat for modern banks?
- What are the new challenges faced by banks in managing data sovereignty and data protection? How to overcome
- the challenges?
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Senior Executive
TBC
16:55
17:15
16:55 – 17:15
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- How are modern compliance solutions changing the landscape?
- What obstacles do firms encounter in adopting compliance innovations?
- How do these solutions help firms adapt to evolving regulations?
- What role do regulatory sandboxes play in fostering innovation?
- How can firms optimize compliance management with new tools?
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Senior Executive
TBC
17:00
17:15
17:35
17:15 – 17:35
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- How do modern insurance ecosystems differ from traditional models?
- Leveraging ecosystems to enhance customer experiences and services.
- What challenges do insurers face in transitioning to these ecosystems, and how to overcome?
- In what ways do ecosystems promote collaboration among insurers, tech firms, and other partners?
- What role do regulations play in shaping these insurance ecosystems and safeguarding consumers?
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Senior Executive
TBC
17:35
17:40
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Nicki Doble
KPMG(Conf. Chair)
Principal Advisor - Organizational Transformation
17:40