DXB EUROPE Brief AGENDA
Digital Transformation in Banking & Insurance Summit08:30
09:00
09:00
09:00
09:05
09:05
10:05
09:05 – 10:05
- What is the current State of Play?
- Digital Transformation Strategy, People, Organisational Culture & Process Challenges
- How AI & Automation are reshaping operations and enhancing efficiency in FIs?…
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Harris Mygdalis
Eurobank
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Ozgur Koc
Credit Europe Bank
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Hendrik Tammsoo
Rabobank
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Sidd Rajagopal
Informatica
-
Christopher Hinitt
PA Consulting
(Moderator)
10:00
10:05
10:30
10:05 – 10:30
- Revolutionising customer engagement through personalized insights, streamlined interactions, and data-driven decision-making.
- Delve into the intersection of AI and data governance, enabling effective risk assessment, fraud detection, and compliance adherence, supporting Data for all and Data Quality initiatives.
- Data privacy and security is ever important. Explore AI-powered techniques for data masking, encryption, and compliance with evolving data protection regulations
-
Steve Holyer
Informatica
10:30
10:50
10:30 – 10:50
- Pros & cons of building the bank from scratch vs digital transformation in the big banking group
- Simplicity & convenience of leveraging a single engine and one set of products for multiple markets: what’s in for customers
- Disrupting the banking products through better use of data: from practical approach to leverage open banking to facilitating zero party customer data.
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Alexey Kapustin
Raiffeisen Digital Bank
10:50
11:10
10:50- 11:10
- How AI can foster deeper customer relationships and drive tangible, traceable growth
- Tailoring banking to customers, turning familiar products into personalized exp.
- Success stories and case studies that have successfully implemented DX initiatives
-
Bentzium Aviv
Amdocs
11:00
11:10
11:40
11:40
12:10
11:40 – 12:10
- Key drivers & catalysts behind the rapid Digital Transformation in the Nordic & Baltics
- How is the Digital Transformation journey in the region reshaping customer experiences and evolving expectations?
- What are the unique challenges and opportunities that organizations face when navigating the digital transformation in the region? how they can be addressed?…
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Reinis Znotins
The Latvian Blockchain Association
-
Ernestas Bartkevičius
SEB
-
Saulius Švirmickas
Gjensidige Lietuva
-
Rens Pennings
PA Consulting
(Moderator)
12:00
12:10
12:30
12:10 – 12:30
Spending the last 12 years building bespoke solutions for global tier-1 banks (mainly US), NGDATA is now packaging those insights for European financial
institutions….In this session, Mathias Van Hoorde will present the effective results of one of our local (financial) references….
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Mathias Van Hoorde
NG Data
12:30
12:50
12:30 – 12:50
- How to accelerate digital transformation, improve experience and efficiency
- Moving from live chat to conversational AI to Chat GPT
- What are the outcomes of our Chat GPT use cases…
-
Sabine Schmidt
ABN AMRO
-
Alex Terpstra
ABN AMRO
12:50
13:10
12:50 – 13:10
- 10 signs of insecure mobile banking apps and 3 real-life security risks.
- 8 essential security controls for regulatory compliance.
- Security-First: Embedding It Across Development Lifecycle.
-
Brian Adam Pratama
Guardsquare
13:00
13:10
14:00
14:00
14:00
14:40
14:00 – 14:40
- Navigating Digital Disruption and Emerging Risks in the Insurance Industry
- Key drivers of Digital Transformation in the Insurance Space
- Integrating RPA, AI, ML & emerging technologies enhance customer retention and foster loyalty
-
Bessem Ayari
ERGO Insurance
-
Marco Eijsackers
ING
-
Marlou Jenniskens
ABN Amro
-
Christopher Hinitt
PA Consulting
(Moderator)
14:40
15:00
14:40 – 15:00
Join us for an enlightening session led by Piotr Kowynia, CEO of Nest Bank, as he delves into the innovative ways we leverage artificial
intelligence at Nest! Discover the cutting-edge applications of AI in the banking sector and gain insights into the latest trends shaping
the future of AI-powered banking
-
Piotr Kowynia
Nest Bank
15:00
15:00
15:20
15:00 – 15:20
- Why should knowledge workers create applications?
- What is a ‘Composable architecture?’ and what benefits it brings to enterprise
- No-code power in creating business applications for Financial Services
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Sebastian Hohenhoff
Creatio
15:20
15:50
15:50
16:10
15:50 – 16:10
- How is digital disruption reshaping the insurance industry?
- What innovative and flexible solutions is the international team building for partners worldwide?
- Making “embedded insurance” a reality: How is customer-centricity driving the transformation.
-
Yann Domenech
AXA
16:00
16:10
16:30
16:10- 16:30
- IAM do not have to be complicated: Purpose, Vision and Strategy
- Building a brand within a brand
- Risk driven DevOps: Governance, Risk and Compliance…
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Ernestas Bartkevičius
SEB
16:30
16:50
16:30 – 16:50
- How to Maximize Functionality Without Breaking the Bank
- Leveraging M365 defender capabilities in a smart way – finding the sweet spot between license cost, functional on-boarding and being Microsoft’s (beta) tester.
- Notes from the field on M365 Defender implementation, license cost and the challenges in leveraging all possible functions intelligently.
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Frank Loose
ING
16:50
17:00