26 May, 2023
Brief Agenda
Security Transformation in Financial Services Summit08:00
08:30
09:00
09:00
09:05
09:05
09:00 – 09:05
Ebru Keskin | Payments and Fraud Consultant | INDEPENDENT (Chairperson)
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Ebru Keskin
INDEPENDENT
(Chairperson)
09:05
09:10
09:05 – 09:10
09:10
09:55
09:10 – 09:55
Security Transformation in Financial Services: Current state of play
Biggest Drivers of Security Transformation in Financial Services
Customer-centricity, integration and inclusivity……
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Nick Waren
NATWEST
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Alicja Hellak
COMMERZBANK AG
-
Lucy Fraser
ASSOCIATION OF BRITISH INSURERS
-
Mark Hughes
DXC TECHNOLOGY
-
Ebru Keskin
INDEPENDENT
(Moderator)
09:55
10:10
09:55 – 10:10
10:00
10:10
10:35
10:10 – 10:35
How are technologies like chatbots, AI, and automation changing the banking experience?
What impact can effective RPA implementation have on the customer experience?……….
-
Mark Hughes
DXC TECHNOLOGY
(Title Sponsor)
10:35
10:55
10:35 – 10:55
Leveraging Big Data and Analytics to Drive Consumer Protection and Competition.
Building a Digital Unified Intelligence Environment for Enhanced Surveillance and Regulatory Oversight.
Innovating Regulatory Solutions through Artificial Intelligence and Machine Learning…
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Edmund Towers
FINANCIAL CONDUCT AUTHORITY
10:55
11:15
10:55 – 11:15
Understanding the different types of cyber threats and attacks
Developing a comprehensive cybersecurity strategy……
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Thomas Barkias
ECB
11:00
11:15
11:40
11:40
12:00
11:40 – 12:00
What is the most pressing issue facing the UK in terms of fraud and financial crime, and how should it be addressed?
How can financial institutions be better prepared to prevent and respond to fraud, and what educational resources or tools does CIFAS offer to support this effort?……….
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Mike Haley
CIFAS
12:00
12:00
12:20
12:00 – 12:20
What do you need to have in place before to ensure that your security transformation will be successful?
Looking at security first principles with an innovative eye………..
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Jason Maude
STARLING BANK
12:20
12:40
12:20 – 12:40
Connectivity has grown widespread in modern civilization and industries, covering areas such as mobility, health, residences, and industry, etc.. In the financial services business, connectivity is a major game-changer, with AI driving new value propositions and enabling new business models….
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Evangelos Avramakis
SWISS RE
12:40
13:00
12:40 – 13:00
The coalition of the willing
It’s all in the approach and planning
Proposed legislation – Economic Crime & Data Protection
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Howard Rawstron
LLOYDS BANKING
13:00
13:00
14:00
14:00
14:00
14:30
14:00 – 14:30
Fraud’s impact on customers and balancing risk with CX in financial institutions
Effective fraud risk management framework implementation….
Building an Effective Risk & Controls Framework for Digital Banking
-
Mike Haley
CIFAS
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Vijay Mitra
NATIONWIDE BUILDING SOCIETY
-
Howard Rawstron
LLOYDS BANKING
-
Ebru Keskin
INDEPENDENT
(Moderator)
Peter May
HSBC
14:30
14:45
14:30 – 14:45
14:45
15:10
14:45 – 15:10
The transformation of banking by digitization.
Changes in the Operational Risk profiles of firms….
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Michael Grimwade
ICBC STANDARD BANK
15:00
15:10
15:40
15:40
16:20
15:40 – 16:20
Can collaboration and teamwork enhance a company’s risk management?
How can a company foster a security culture as a team effort?………
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Bruno Burlon
SWISS RE
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Christopher Dahr
FREMTIND
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Kirsty Kelly
Beazley
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Andrew Churchill
IDAXA
-
Neil Smith
HDX GLOBAL
(Moderator)
16:00
16:20
16:30
16:30
16:35
16:35