Past Speakers Europe

Digital Transformation in Banking

Maria Cristina Melan

Transformation Manager & PMO

Maria Cristina Melan

Annerie Vreugdenhil

Chief Innovation Officer

Annerie Vreugdenhil

After obtaining her master’s degree in Dutch Law from the University of Amsterdam, Annerie Vreugdenhil started her career as Account Manager Large Corporates with the NederlandseCredietbank NV in 1987. In 1992 Annerie Vreugdenhil started at ING and held various positions, which revolved around maintaining and expanding relationships with clients in ING’s Wholesale Banking division, before being appointed as Head of Innovation Wholesale Banking in 2018. In the latter role she has been able to use her ability to see opportunities in all kind of situations, to challenge the status quo and to rethink services and processes. Since January 1st 2021, Annerie Heads the new business area ING Neo and acts as Chief Innovation Officer.

In 2000, Annerie founded and expanded ING’s Leveraged Finance team in the Netherlands. In 2006 she became Head of Corporate Clients Netherlands, a client group that consists of the listed and privately-owned large companies. In 2010, Annerie was appointed Head of Commercial Banking Netherlands and became a member of the board of ING Domestic Bank Netherlands. In this role she was responsible for all of ING’s wholesale banking activities in The Netherlands, including midcorpsand SMEs as well as Private Banking. Also she was part of the team that designed and implemented the agile transformation. In February 2016 Annerie was appointed Global Head of Real Estate Finance within ING Wholesale Banking. In her last two roles she had successfully created new data and technology driven solutions for clients and ING employees.

In January 2018, Annerie was appointed Head of WB Innovation. In this role, Annerie is responsible for the innovation activities of Wholesale Banking, as well as the Advanced Analytics and blockchain team, that all work towards developing new solutions for clients and employees that will disrupt the core of ING or go beyond banking with the aim to create strong new revenue streams and/or lower costs for ING.

In addition to her current role, Annerie Vreugdenhil is the Chairperson of the Supervisory Board of komgo, an ING co-founded DLT based start-up in Trade, member of the Board R3, a DLT based software companyand member of the Executive advisory Board of Squirro, an AI based software company. Annerie is married and has two sons.

Nick Caley

Vice President - United Kingdom, Eire, Middle East & Africa

Nick Caley

Ben Roles

Director of Operations EMEA

Ben Roles

Experienced project team member possessing robust analytical capability to appraise and logically interrogate data and processes to provide meaningful insight. Combining process comprehension and documentation, data analysis and system design expertise with strong written and verbal communication skills I am able to undertake a wide range of tasks as part of a project to leverage commercial advantage

Alexandra Ebert

Vice President, Program Manager – Strategy, Development & Digitalization

Alexandra Ebert

Solid background in IT program management, digitalization & digital transformation, corporate strategy, Blockchain/DLT, the cryptoasset ecosystem & tokenomics. Successful track record of steering complex IT projects from concept to completion with distributed delivery and offshore teams in a multicultural global environment. E2E change management execution with strong focus on team development during restructuring and outsourcing initiatives. Founding member of the International Token Standardization Association (ITSA) e.V.. Founding/ core team member of Landesgruppe Hessen im Blockchain Bundesverband e.V.. Corda certified developer. ITIL certified professional. IPMA certified projects manager. Executive MBA Degree (focus: Cryptoasset Ecosystem). B.Sc. Degree in Business Administration (focus: Behavioral Finance). Speaker/Panelist at Blockchain, DLT, Crypto, ICO, STO conferences. Global mobility, fluent in 4 languages.

Tuomas Manninen

Head Of Design & Customer Experience

Tuomas Manninen

Hands-on leader on digital business and transformation with proven track record. I have long experience on digital product development and business in several industries. My special competence is building new capabilities for creative & innovative teams and scaling it large.

I have proven track record on design management, product development, customer experience management, marketing management and brand management on both BtoB and BtoC business in international environment. I have been leading creative & digital teams over 10 years. I am comfortable with technology and different development methods, such as SAFe and Lean and Agile.

Specialties: digital business and transformation, design management, service development and design. customer experience (CX), user expereience (UX), digital marketing, brand management, content strategy, SAFe, Lean & agile

Jiri Mizera

Chief Information Officer

Jiri Mizera

Albert Van Veen

COO and Board Member - Operations, IT and PMO. Leading Agile transformation

Albert Van Veen

Chief Digital Officer with track record in Banking (ING, Moneta) , Airport (Schiphol) and Transport (TNT). Key skills – Digital Transformation, Implementation of Agile and Data Driven Organisation and IT Strategy.

Prerit Ahuja

Director (Analytics & Digital Transformation) - Global lead

Prerit Ahuja

Expert in big data & analytics strategy consulting with more than 12 years of experience. Strong in digital transformation, innovation, scientific approach, getting work done and assimilation of data analytics and machine learning into global businesses

• Silver in Microsoft’s Excel World Championship 2017 & International Championship 2016
• Gold in Microsoft’s Norwegian Excel Championship 2015
• Experienced in leadership, consulting frameworks, tool-kits, process design, change management etc.
• Well versed in the application of analytics within Customer Experience, Sales, Marketing / Operations
• Highly skilled in – Python, R, SPSS Modeler, SAS, SQL, VBA, Excel, Access, Tableau
• Expert in business applications of Machine Learning, Statistical Modeling, Decision & Valuation Simulation and BI

Sergey Lukashkin

Digital Transformation Director

Sergey Lukashkin

Managed project for improving labor productivity and reducing cost in 240 branches in cooperation with McKinsey&Company
– Implemented new POS positions: meter-greeter and client manager
– Implemented virtual queuing in regional branches
– Development of brach-rate sales system
– Development of bank quality management system, fully implemented by main board
– Analysis of bank products. Analysis and modelling of business processes
– Creation and implementation of customer service appraisal system for 450 branches
– Creation and reconciliation of bank’s corporate regulatory documents and orders
– Budget-holder. Cost planning and control. Actual vs. plan comparisons

Maria ebro Andreasen

Head of change and innovation

Maria ebro Andreasen

I have recently entered the world of consulting, where I bring in my practical experience from being in the leadership team of one of the largest transformations in the Nordics, as well as years of experience within change management, programme management, and strategic implementation, to find solutions on complex process and transformation dilemmas.

With a background as Master in Psychology & Philosophy as well as a Systemic Coaching education, combined with years of experience from the private sector as well as a highly analytical and logical mind-set, I bring a unique set of skills to the table.

Gerwyn Jenkins

Corporate Investment Bank CIO

Gerwyn Jenkins

A Strategic Experienced Technical Leader with over 20 years of experience in IT delivering complex solutions in a variety of industries including Retail, Financial Services, Travel. Delivering projects across the full lifecycle from initiation to implementation.
* Enthusiastic technologist has been working on cutting edge e-Commerce and m-Commerce applications meeting with Vendors and assessing technical suitability.
* A charismatic & adaptable leader who takes ownership and responsibility to deliver my projects, which I tackle with a dogged determination and tenacity. Strong technical knowledge and proven team building and stakeholder management skills. Effective problem solver, able to identify solutions to business challenges.
* Focused and results driven, experienced managing multiple projects and development streams in fast, high pressured matrix environments with internal/external suppliers across time zones. Frequently picking up struggling projects and turning them around to be delivered in time and to budget.

Dimitris Psarrakis

Financial Technology & Innovation Strategy Specialist

Dimitris Psarrakis

Dimitris is Financial Economist, financial markets innovator, public speaker and author, with seventeen years of experience in Financial Regulation, Financial Services and Corporate Finance. He is ranked among the 100-Top world influencers in the area of RegTech and Blockchain and he is frequent speaker in top-tier universities, international organizations, the World Economic Forum and professional summits on FinTech, RegTech, Blockchain, Artificial Intelligence and the Digital Disruption of Banking and Financial Services, in Europe, America and Asia. He has published two books, one on Disintermediation Economics and the impact of Blockhain in Markets and Policies, and one on the Financing and Financial Reporting for the European SMEs in the era of the CMU and the new IFRS, both with Palgrave Macmillan

Michael Rennie

Chief Digital Officer

Michael Rennie

Michael Rennie is the Chief Digital Officer at Cynergy Bank. He is a highly experienced technology professional who has worked within financial services for 20 years across the UK, Europe, the Americas and South Africa.

Michael has been at the bank since December 2017 initially as the interim CIO and later became a member of the Executive Team. During this time he has led the IT and Information Security functions as well as being responsible for bank wide digital transformation. He is currently leading Cynergy Bank’s digital transformation programme which is focused on changing the way the bank services its customers and creating efficiencies through digitising its operations while maintaining strong human interface.

Michael joined Cynergy Bank from KPMG where he led the technology business management practice as part of CIO Advisory working with tier 1 financial services organisations across the globe. Prior to KPMG, he was the European Head of IT for Genworth Financial (previously GE Mortgage insurance).

Jenny Josefsson

Digital Sales Growth Manager

Jenny Josefsson

Jenny works with digital sales and marketing in Swedbank. She works in a data-driven and customer-centric environment to promote and increase Swedbank’s sales and service in their digital channels, i.e swedbank.se – internet banking and the app. She believes that customer feedback, quantitative and qualitative data are keys to insights that lead to concrete actions to improve Swedbank’s digital service and customer offering. SEO, landing pages, conversion and frictionless customer journeys are common words at work. Her area of responsibility is Daily Banking – i.e everyday banking services that customers use every day. Her goal is to simplify and facilitate a customer’s life as much as possible.
She has a professional background in biomedicine and public health. She is also a passionate athlete in crosscountry skiing and ultratrailrunning.

Lee Howells

PA Consulting Group

Lee Howells

I work with governments and businesses to help them understand and apply Artificial Intelligence and automation technologies to their real-world challenges, achieving industry leading outcomes for users and citizens. As a recognised leader in the global AI community I am able to bring both breadth of experience and depth of technical knowledge to support national or business goals.

I focus on leading projects involving highly complex multi-faceted technology challenges requiring the strategic visioning and implementation of genuinely disruptive technologies. In order to lead credibly within these environments I leverage my strong technical expertise in AI and automation technologies, including machine learning. I am experienced in rapidly building and deploying large scale and high performing multi-disciplinary teams, providing ‘servant leader’ style leadership to inspire collaboration, engagement and a sense of common purpose.

Shahul Hameed

Senior Business Partner – Data Science, Analytics & AI solutions

Shahul Hameed

Have almost 12 years of experience in financial industry – in the areas of Information technology, strategy consulting, project/product management, business development and account management in data analytics & AI and have worked closely with C suite.

Currently working as a senior business partner in the division of Big data, analytics & AI, and responsible for the portfolio of Group support functions such as Risk, Compliance, Audit and Legal and open banking. Prior to that served as an internal strategy consultant in the corporate strategy & development division and worked in the engagements on digital transformation, IT Strategy, Cloud, Group Business Architecture, Core banking systems, Open banking & Digital identity.

Danielle Winandy

Risk ESG Transformation Manager

Danielle Winandy

Danielle is a serial intrapreneur at heart. Her successful career can be attributed to her 12 year-experience in financial services and innovation. Since 2017, Danielle Winandy is the Head of RISK Innovation Office (RIO) within BNP Paribas (BNPP). Her current role involves creating an environment that foster innovation by bringing in intrapreneurship programs, methods, models and metrics that allow potent ideas to turn into reality. Among other things, Danielle and her team strive to facilitate innovation trainings and workshops throughout the company and network with external experts.

Not only an expert in innovation, Danielle is also committed to issues such as women leadership and their progress within the workplace. She was a board member of MixCity Belgium before becoming President. Last but not least, since 2017, Danielle is certified on Disruption Strategy and Sustainable Business Strategy by Harvard Business School.

Angela Johnson

Head of Cloud Security, Risk and Compliance.

Angela Johnson

Angela is in Deutsche Bank’s Cloud Centre of Excellence. Within this team she is the head of Security, Risk and Compliance. She is responsible for managing all security, risk and compliance with respect to the cloud.
At Deutsche Bank, Angela has led teams including Anti-Financial Crime Technology Analytics and Data Quality Colleague Rollout.
Before joining Deutsche Bank, Angela worked as a Senior Manager at EY across Asia Pacific and EMEIA within the Financial Services Organisation focusing on Corporate Banking and Capital Markets transformation and advisory programmes. Angela started her career at IBM in Australia working as a developer, tester, designer and then business analyst and project manager.
Angela has an honours degree in Mechanical Engineering (Mechatronics / Robotics) and Computer Science from the University of Melbourne, Australia.
Angela is on the board of the London Women’s Forum and the Serpentine Swimming Club.

Pete Hitchen (Panelist)

Head of Data Insights & Intelligence

Pete Hitchen (Panelist)

Pete leads a team in Close Brothers Asset Finance & Leasing division focused on data governance, quality, management, regulatory & reporting, growth as well as commissions. He has lead similar market/competitive/customer and data “intelligence” functions in IBM, Microsoft (both based in Australia & Singapore) as well as heading corporate strategy functions in IBM (both based in Australia & Singapore) during a 25 year period.

Pete is passionate about structuring and managing data capability into actionable intelligence – this means not just insights but into information that provides a confident foundation that decisions can be based on by senior leadership and relevant stakeholders across the business (sales, ops, finance, HR etc). He strongly believes in building a “data” function that not only requires the right infrastructure (working hand-in-glove with the CIO) and analytics capability but also in leading the business in the needed cultural & behavioural alignment to creating, managing and using the intelligence provisioned from the customer/market data.

Mansoor A Sultan

Head of Wholesale Banking Digital Transformation

Mansoor A Sultan

Mansoor Sultan is a London-based seasoned financial services technology and transformation professional, currently heading up Digital Transformation for Wholesale Banking at Saudi British Bank (SABB), an affiliate of the HSBC Group. Having worked across the entire spectrum of customer relationship management, solution delivery, and infrastructure enablement, with a focus on digitization within banking, Mansoor’s expertise lies in:
– deep understanding of the digital requirements of internal and external customers from a customer experience (CX/UX) perspective
– the ability to build strong transformation teams with a commercial focus
– working with risk, control, and compliance teams, to establish appropriate project and portfolio governance
– mapping and analyzing customer journeys to identify areas which could benefit from process redesign and optimization, further enhanced by application, where appropriate, of Robotics Processing Automation (RPA), Artificial Intelligence (AI), and Machine Learning (ML)

Shnay Chohan

Senior AI Product Manager

Shnay Chohan

Senior AI Product Manager for NatWest Group with over 5 years of Digital Transformation experience. Currently developing Cora, the UK’s first financial AI Chatbot now handling over 7million customer conversations per year.

    Register

    * Denotes Required


    * As part of the GDPR compliance and data protection we would like to share that Kinfos Events and its main event partners/sponsors together as the event's organiser need access to your basic delegate details for processing your request and regularly interacting with you. Please select the below opt-in to give us your will-full consent to carefully process your details. (you can always opt-out of this at anytime after the show by writing to us at privacy@kinfos.co.uk)

    Click here to read the terms and conditions of registration

      FILL THE FORM FOR SPONSORSHIP PACKAGES